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2_Team Work.ppt

Published Sep 19, 2013 in Education
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Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Understand Roles & Responsibilities of TeamUnderstand the Stages of Team DevelopmentLearn what is a Team Group Vs Team Types of Teams Characteristics of a TeamLearn how to enhance team workIdentify Effective Team BehaviorIdentify Effective Communication in a TeamLearning ObjectivesSummaryExplain growing popularity of Teams in the organizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

What is Team?A team is any group of people organized to work together interdependently & cooperatively to meet the needs of their customers by accomplishing a purpose and goals.Teams are created for both long term and short term interaction. A product development team is long lasting planning & operational groups. Short term teams might include a team to develop an employee on-boarding process.What is a Team?Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

What is a Work Group?A group interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. A group in itself does not necessarily constitute a team.What is a Group?Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

GROUPTEAMGroup Vs TeamCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Group Vs TeamGroupTeamCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Types of TeamsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Types of Teams Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Characteristics of a TeamCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Understand Roles & Responsibilities of TeamUnderstand the Stages of Team DevelopmentLearn what is a Team Group Vs Team Types of Teams Characteristics of a TeamLearn how to enhance Team WorkIdentify Effective Team BehaviorIdentify Effective Communication in a TeamLearning ObjectivesSummaryExplain growing popularity of Teams in the organizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Stages in Team Formation / DevelopmentFormingDid You Know?Psychologist Bruce Tuckman first came up with the "forming, storming, norming and performing" phrase in 1965. He used it to describe the path to high-performance. Later, he added a fifth stage called "adjourning" (and others often call "mourning" – it rhymes better!)StormingNormingPerformingAdjourningCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

FormingStages in Team Formation / DevelopmentCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

StormingStages in Team Formation / DevelopmentCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

NormingStages in Team Formation / DevelopmentCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

PerformingStages in Team Formation / DevelopmentCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

AdjourningStages in Team Formation / DevelopmentCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

AdjourningStages in Team Formation / Development [Recap]Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Understand Roles & Responsibilities of TeamUnderstand the Stages of Team DevelopmentLearn what is a Team Group Vs Team Types of Teams Characteristics of a TeamLearn how to enhance Team WorkIdentify Effective Team BehaviorIdentify Effective Communication in a TeamLearning ObjectivesSummaryExplain growing popularity of Teams in the organizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

LinkerCreatorPromoterAssessorOrganizerProducerControllerMaintainerAdvisorOrganizer – Provides StructureAssesor - Offers insightful analysis of optionsPromoter – Champions the ideas once they are initiatedCreator - Initiates Creative IdeasLinker – Co-ordinates & IntegeratesRoles & Responsibilities of a TeamAdvisor – Encourages the search for more informationMaintainer – Fights external battlesController – Examines details & enforces rulesProducer – Provides Direction and follow-throughCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

RememberIt is not just the team members who have roles & responsibilities, as a combined unit – Team also has roles to play. A Team is responsible for its own success or failures.Roles & Responsibilities of a TeamCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Roles & Responsibilities of a Team [Creating & Managing Diversity]Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Reward & MotivateRework the reward system to encourage cooperative efforts rather than individual.Continue to recognize individual contributions while emphasizing the importance of teamwork.SelectionMake team skills one of the interpersonal skills in the hiring process.TrainingTrain employees to become better team players – communication skills, interpersonal skills.Roles & Responsibilities of a Team [Turning Individuals into Team Players]Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Roles & Responsibilities of a Team [Quality Management]Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Roles & Responsibilities of a Team [Performance Enhancers]SynergyPeople working in a group are able to produce greater output than would have been produced if each person had worked separately. Team members should always work with each other to maximize output.Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Roles & Responsibilities of a Team [Innovation]RememberTeam leaders should empower the team and make it accountable for innovation process. Team members should uncover each other’s flaws and balance each other’s strengths and weaknesses.Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Roles & Responsibilities of a Team [Motivation]MotivateTeam leaders should provide needed social interaction and help employees cope with work-related stressors. They should reward and recognize high value teams.Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Roles & Responsibilities of a Team [Belbin’s Team Roles]Belbin’s Team RolesIn the 1970s, Dr Meredith Belbin and his research team at Henley Management College set about observing teams, with a view to find out where & how differences come about. They wanted to control the team dynamics to discover if / how problems could be pre-empted and avoided. The research revealed that the difference between success and failure for a team was not dependent on factors such as intellect, but more on behaviour. The research team began to identify separate clusters of behaviour, each of which formed distinct team contributions or “Team Roles”.Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Understand Roles & Responsibilities of TeamUnderstand the Stages of Team DevelopmentLearn what is a Team Group Vs Team Types of Teams Characteristics of a TeamLearn how to enhance Team WorkIdentify Effective Team BehaviorIdentify Effective Communication in a TeamLearning ObjectivesSummaryExplain growing popularity of Teams in the organizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Individual Behaviors “Ego integrity” Self-interest versus group interest Inability to observe self and/or use feedback Different styles of Learning, Interaction, ExpressionGroup Behaviors “Defensive routines” Us versus them Reluctance to test assumptions publicly Getting “off task” Lack of boundaries - Ill defined roles, Unclear objectives, and/or expectationsEffective Communication [What makes Teams Troublesome?]Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Effective Communication [Behaviors to Observe]Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Talking too muchFloggingBeating Dead HorseFroggingJumping from one topic to anotherBoggingDead Buffaloestiptoeing around a contentious issueHoggingGetting stuck on the issueEffective Communication [Common Problems in Teams]Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Effective Communication – Always Remember Never Order / CommandNever Warn / ThreatenNever Preach / MoralizeNever Label / Evaluate / JudgeNever Respond with SarcasmNever Assume, instead Ask / ListenIn a TeamCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Understand Roles & Responsibilities of TeamUnderstand the Stages of Team DevelopmentLearn what is a Team Group Vs Team Types of Teams Characteristics of a TeamLearn How to enhance Team WorkIdentify Effective Team BehaviorIdentify Effective Communication in a TeamLearning ObjectivesSummaryExplain growing popularity of Teams in the organizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Shared Vision & GoalsHigh level of CommunicationShared ResponsibilityTrust & Conflict ManagementPerioidic Self EvaluationEffective Team BehaviorCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Understand Roles & Responsibilities of TeamUnderstand the Stages of Team DevelopmentLearn what is a Team Group Vs Team Types of Teams Characteristics of a TeamLearn how to enhance Team WorkIdentify Effective Team BehaviorIdentify Effective Communication in a TeamLearning ObjectivesSummaryExplain growing popularity of Teams in the organizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Team BuildingEnhancing Team WorkCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Enhancing Team Work [Team Building Exercises]1234Planing / Adaptability Exercises Focus on aspects of planning and being adaptable to change. Shows the importance of planning before implementing a solutionCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Enhancing Team Work [Some Exercises]Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Understand Roles & Responsibilities of TeamUnderstand the Stages of Team DevelopmentLearn what is a Team Group Vs Team Types of Teams Characteristics of a TeamLearn how to enhance Team WorkIdentify Effective Team BehaviorIdentify Effective Communication in a TeamLearning ObjectivesSummaryExplain growing popularity of Teams in the organizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Greater ResultsCost BenefitsFlexibilityMotivationCommitmentEngagementTalent UtilizationGrowing Popularity of Teams in OrganizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Growing Popularity of Teams in OrganizationsBeware: Teams Aren’t Always the Answer - Three tests to see if a team fits the situation:3Are members of the group involved in interdependent tasks?2Does the work create a common purpose or set of goals for the group that is larger than the aggregate of the goals for individuals?1Is the work complex and is there a need for different perspectives?Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Understand Roles & Responsibilities of TeamUnderstand the Stages of Team DevelopmentLearn what is a Team Group Vs Team Types of Teams Characteristics of a TeamLearn how to enhance Team WorkIdentify Effective Team BehaviorIdentify Effective Communication in a TeamLearning ObjectivesSummaryExplain growing popularity of Teams in the organizationsCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Teams have greater synergy than Groups.A group might be Norming / Performing, but a situation might force them back into Storming. Seasoned leaders will help the group get back to Performing as quickly as possible.Team Leaders should follow a participative style of leadership & work constantly towards employee engagement.In a Team ‘No Communication’ should not be allowed. There is no ‘I’ in the Team – there is only ‘We’.SummaryCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

It’s All About CommunicationEffective Communication – Always Remember Practicing good communication skills+Refraining from communication roadblocks=Building trustBeing productive!Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Effective Communication – Always Remember Together Everyone Achieves MoreCopyright © 2008 - 2012 managementstudyguide.com. All rights reserved.

Thank You!Copyright © 2008 - 2012 managementstudyguide.com. All rights reserved.