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Published Mar 13, 2015 in
Business & Management
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Presentation Slides & Transcript
A new look at Customer Service Private and Confidential
Private and Confidential closer than ever to your customers. So close that you tell them what they need well before they realize it - Steve Jobs
Customer centric Private and Confidential
What does good look like? We live in a world where consumers hold the power and have high expectations Private and Confidential
My love story - Step 1 Private and Confidential
Step 2 the courting stage Private and Confidential
Step 3 transition into love Private and Confidential
Other industries Private and Confidential
Private and Confidential http:// www.youtube.com/watch?v=pRKY3b6KvCg
Internal & external engagement Private and Confidential
One small change Private and Confidential
clairesmith@qualitysolicitors.com @ ClaireLBSmith 07780 496 117 Private and Confidential